I often wonder what Walt Disney would be doing if he were alive today (e.g. WWDD). My guess is that he would be pioneering internet...

Yesterday's Wall Street Journal had an article about how insurance companies are starting to pay for remote treatments, and this off-site...

At the core of any Customer Relationship Management (CRM) system is a very simple idea, you want to tailor your business system to...

My friend Dan Ariely, a Professor at MIT's Media Lab and Sloan School , and his colleague James Heyman wrote a wonderful little paper...

Following on yesterday's blog, I wanted to reflect on a more specific Wiki innovation. My dear friend, and software genius, and...

There was a recent NYTimes article citing a study by the magazine Nature which compared Wikipedia, and Encyclopedia Britannica for...

Many years ago Peter Drucker pointed out, with the clarity that few management writers achieve, that corporations exist to create...

A few weeks ago I was presenting an approach to management that was at its core a "scientific" approach; not in the narrow Frederick...

Well, I have to admit it. I was wrong, so wrong. As the father of five, and someone married to the same Eileen Marie Harvey for 25 and...

Every desire turns into a search. Search is now the most popular function on computers. ComScore just announced that Google increased...

Bernard Lacoste's recent passing, is a good time to mark something that he brought to a high art -- the creation of an Icon Brand. When...

Jimmy Wales, the founder of Wikipedia, got flack recently because he took special interest in a page about somone he was dating. The...

Bill Taylor, in an article in the NYTimes published March 26, 2006, told the story of Rite Solutions, a software company that has a...

Strangely, the media businesses and industrial companies are both facing a similar challenge -- the dead hand of the past is influencing...

There is something very King Lear about Sumner Redstone striking out to sue YouTube for a billion dollars -- 83% of the cost of Google's...

Like it or not, there are people talking about your company on the web right now. You must be aware of that conversation and engage it...

Everyone has less acute hearing as we grow older. Include eBay in this group as well. New eBay chief John Donahoe has recently done...

When we learned to drive many years ago, back in the age of rear wheel drive, we were both taught to "turn into the skid" because our...

All great strategy is a combination of the obvious and the subtle; of offensive boldness and defensive genius. Steve Ballmer is making...

Your cellular service - phone or BlackBerry - is one of the last "closed" technologies and this month that combination of device and...