The front page of yesterday's Wall Street Journal reported how Tesco in the UK is beating up on Wal-Mart's Asda chain by using Clubcard...

Paul Reuter, who later founded the Reuters press agency, used a fleet of pigeons to deliver news and stock prices, including the outcome...

The easiest way to increase productivity of your knowledge workers is to simply increase the amount of "screen estate" they have. I...

When I was a kid, I played with mercury I harvested from thermometers. (I also made lead weight belts from scraps of lead I retrieved...

If something is digitizable, and can be well described and monitored, it will be traded. Services are more and more tradable every day....

Almost every firm can compete better if they just mastered speed and accuracy of customer data. It is that simple. You can have an...

Despite much talk about new organization forms, and networks, most profit making organizations have more in common with the Roman Army...

When it comes to content, the internet collapses time. "Now", "then", and in some cases even the "future", is a click away. This means...

When I started using my new Amazon Kindle, their 10.3 ounce electronic reader, it became clear to me that Jeff Bezos is rewriting our...

Yesterday's Wall Street Journal had a story about how Boeing purchased Aviall, one of the largest parts distributors and a host of an...

A few days ago (April 26) Gary Hamel wrote a piece for the Wall Street Journal explaining what Google needs to do to keep growing. He...

I often wonder what Walt Disney would be doing if he were alive today (e.g. WWDD). My guess is that he would be pioneering internet...

Yesterday's Wall Street Journal had an article about how insurance companies are starting to pay for remote treatments, and this off-site...

At the core of any Customer Relationship Management (CRM) system is a very simple idea, you want to tailor your business system to...

There was a recent NYTimes article citing a study by the magazine Nature which compared Wikipedia, and Encyclopedia Britannica for...

Bernard Lacoste's recent passing, is a good time to mark something that he brought to a high art -- the creation of an Icon Brand. When...

Jimmy Wales, the founder of Wikipedia, got flack recently because he took special interest in a page about somone he was dating. The...

Strangely, the media businesses and industrial companies are both facing a similar challenge -- the dead hand of the past is influencing...

There is something very King Lear about Sumner Redstone striking out to sue YouTube for a billion dollars -- 83% of the cost of Google's...

Like it or not, there are people talking about your company on the web right now. You must be aware of that conversation and engage it...